Initial Setup: Configuring Your Organization
Follow these guides to configure the Mero platform for your organization. Learn how to structure your properties, add team members and cleaners, define operational shifts, and set organization-wide performance standards.
7 articles
Managing Your Billing & SubscriptionHow to manage your Mero subscription, view invoices, and update payment methods through the Stripe customer portal.
Structuring Your Properties: Campuses & BuildingsLearn how to organize your properties by grouping them into Campuses for efficient management.
Managing Your Team: Users & CleanersLearn how to add and manage Control Center users and cleaner profiles.
Managing Your DevicesLearn how to view the status of your hardware, edit device settings, and add new devices in the Mero Control Center.
Defining Cleaning Operations: ShiftsLearn how to create and manage shifts to schedule your cleaning staff and control when alerts are active.
Defining Your Scope of Work (SoW)Learn how to add tasks to your shifts, setting clear time expectations for how long cleaners should spend in each area.
Configuring Organization Settings & Performance ThresholdsLearn how to customize your organization's details and set the global performance thresholds that power Mero's analytics and alerts.