Shifts are the foundation of your operational schedule within Mero. They tell the system when a cleaner is expected to be working, which buildings they are responsible for, and most importantly, when to activate alerts for events like missed shifts or performance deviations.
How to Create and Manage Shifts
Navigate to Settings in the bottom-left menu.
Select the Shifts tab.
From this screen, you can view all existing shifts or add new ones.
Adding a New Shift
Click the Add Shift button.
Fill in the shift details:
Cleaner: Assign the shift to a specific cleaner from the dropdown list.
Buildings: Select one or more buildings within a campus that this shift applies to.
Name: Give the shift a descriptive name (e.g., "Weekday Morning Shift").
Start Time: The time the shift is scheduled to begin (e.g., 5:00 AM).
Duration: How long the shift lasts, in hours and minutes.
Occurrence: The frequency of the shift (e.g., Daily, Weekly, Monthly).
Click Save to create the shift.
Importing Shifts
For faster setup, you can import multiple shifts at once using a CSV file.
From the main Shifts page, click the Import shifts button.
Follow the prompts to upload your file. Ensure your CSV is formatted correctly according to the template provided.
With your shifts defined, the Mero system now knows the who, what, where, and when of your cleaning operations. The next step is to define the specific tasks within those shifts using the Scope of Work.