What is Shift Monitor?
Shift Monitor shows you exactly who is working, where they are, and what areas they've cleaned. It updates automatically every 30 seconds, so you always have the latest information. Think of it as a live dashboard that tracks your cleaning path as you move through the building.
How to Access Shift Monitor
Log into Mero Control Center
Click on Cleaning Performance in the left menu
Select Shift Monitor (look for the "New" badge)
Understanding the Screen
Top Filters
At the top of the page, you'll see dropdown menus to help you find the right information:
Campus dropdown – Select which campus you want to view
Building dropdown – Choose a specific building
Date picker – View today's shifts or look at past days
Status Tabs
Click these tabs to filter cleaners by their current status:
Tab | What It Means |
Issues | Cleaners who should be working but their beacon is offline or missing |
Active | Currently on shift with beacon working |
Upcoming | Shift hasn't started yet |
Inactive | Shift has finished or cleaner is off-duty |
All | Shows everyone |
The Cleaner List (Left Side)
On the left, you'll see cards for each cleaner. Each card shows:
Cleaner name and initials
Building and current location – Where they are right now
Status icon – Lightning bolt means actively working
Areas Visited % – How much of their assigned areas they've completed (example: "50%")
What the colors mean:
Green circle – Active and working
Orange/Red – Issues that need attention (like "No-Show")
The Cleaner Detail Panel (Right Side)
Click on any cleaner to see their full details:
Header Section:
Cleaner name and avatar
Shift times (example: "6:00 AM - 7:30 AM")
Team tasks time window
Areas Visited percentage circle
Current status badge (Working, No-Show, Inactive, etc.)
Beacon Information:
Beacon ID number
Online (green) or Offline (red) status
Swap button – Used by supervisors to replace a beacon that isn't working
Today's Path Table: This shows everywhere the cleaner has been today:
Time | Building | Floor | Location | Duration |
When they arrived | Which building | Which floor | Specific area cleaned | How long they spent |
The path updates live as the cleaner moves through the building.
Area Summary: At the bottom, you'll see:
Remaining – Areas still left to clean with required time
Completed – Areas already visited
Total time: "X of Y min" showing progress toward daily goal
Understanding Status Badges
Badge | What It Means |
Working (green) | Cleaner is on shift and beacon is active |
No-Show (red) | Cleaner should have clocked in but hasn't been detected |
Inactive (gray) | Not currently on shift |
Upcoming (blue) | Shift starts later today |
What Does "No-Show" Mean?
If you see a red "No-Show" badge with a message like "Should have clocked in at 7:00 AM", it means:
The cleaner's shift was scheduled to start
The system hasn't detected their beacon yet
There may be a Replace Beacon button if the beacon needs to be swapped
What Does "Shift hasn't started yet" Mean?
If you see this message in the Today's Path area, it means:
Your scheduled shift time hasn't begun yet, OR
The system hasn't detected your beacon yet
Make sure your beacon is turned on and you're in a location with sensors.
Visit Duration Indicators
In the Today's Path table, you may see small colored dots next to duration times:
Orange dot – Short visit (may need review)
No dot – Normal visit duration
Tips for Cleaners
Check your status at the start of each shift to make sure you're showing as "Working"
Keep your beacon on you throughout your shift so the system can track your progress
If your beacon shows as Offline, let your supervisor know right away
Stay in each area for at least a minute so the sensors can register your visit
Tips for Supervisors
Check the Issues tab at the start of shifts to catch problems early
Use the Swap button to quickly replace a beacon that isn't working
Click on a cleaner to see their detailed path and verify coverage
Use the date picker to review past shifts if needed
Need Help?
If something doesn't look right or you have questions, tap Get Support at the bottom of the left menu.
