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New Feature: Real-Time Shift Monitor & Location Monitor πŸŽ‰

We're excited to announce two powerful new tools to help you manage your cleaning operations in real-time!

Updated over 2 weeks ago

New Feature: Real-Time Shift Monitor & Location Monitor πŸŽ‰

We're excited to announce two powerful new tools to help you manage your cleaning operations in real-time!

Shift Monitor

See exactly what your cleaning team is doing, right now.

What's New:

  • Live cleaner tracking – See who's working, on break, or hasn't shown up yet

  • Real-time path visualization – Watch cleaners move through your building with a detailed visit log showing time, location, and duration

  • Areas Visited progress – Track completion percentage against assigned scope of work

  • Instant issue detection – Quickly spot no-shows and offline beacons with the Issues tab

  • One-click beacon swap – Replace a malfunctioning beacon without losing tracking data

Status Categories:

  • 🟒 Active – Currently working

  • πŸ”΅ Upcoming – Shift starts soon

  • 🟑 Inactive – Shift finished

  • πŸ”΄ Issues – Beacon offline or no-show detected

Location Monitor

See the cleaning status of every area in your building at a glance.

What's New:

  • Location-by-location status – Instantly see which areas are cleaned, in progress, or need attention

  • Visit requirements tracking – Monitor required visits vs. completed (e.g., "1 of 3 required")

  • Detailed visit history – See exactly who cleaned each location, when, and for how long

  • Floor-based organization – Locations grouped by floor for easy navigation

  • One-click basestation swap – Replace offline sensors quickly

Quick Filters:

  • βœ… Completed – All required visits done

  • ⚠️ Not Visited – Still needs cleaning today

  • πŸ”΄ Issues – Sensor offline or missed cleaning

Works on Mobile Too!

Both Shift Monitor and Location Monitor are fully responsive – manage your operations from your phone or tablet while walking the floor.

How to Access

  1. Log into Mero Control Center

  2. Click Cleaning Performance in the left menu

  3. Select Shift Monitor or Location Monitor (look for the "New" badges!)


Other Improvements in This Release

Calendar View Enhancements

  • Team selection – You can now select an entire team in the Cleaner Calendar to view all visits from that team at once, instead of checking individual cleaners one by one

  • Better PDF exports – Calendar exports now include visit length, start time, and end time, with activities properly sorted by time

Scheduled Reports Fix

  • Fixed an issue where some scheduled reports weren't appearing in "View Scheduled Reports"

  • Reports now display correctly regardless of building selection

Core Analytics Export

  • Added location filter when using Split By Location/Floor views

  • Fixed export functionality for Floor split views

Consumable Alerts

  • SMS alerts for consumables now include stall number and placement information, making it easier to locate the exact dispenser that needs attention


Questions? Reach out to your Customer Success Manager or contact us through the Get Support button in the platform.

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