New Feature: Real-Time Shift Monitor & Location Monitor π
We're excited to announce two powerful new tools to help you manage your cleaning operations in real-time!
Shift Monitor
See exactly what your cleaning team is doing, right now.
What's New:
Live cleaner tracking β See who's working, on break, or hasn't shown up yet
Real-time path visualization β Watch cleaners move through your building with a detailed visit log showing time, location, and duration
Areas Visited progress β Track completion percentage against assigned scope of work
Instant issue detection β Quickly spot no-shows and offline beacons with the Issues tab
One-click beacon swap β Replace a malfunctioning beacon without losing tracking data
Status Categories:
π’ Active β Currently working
π΅ Upcoming β Shift starts soon
π‘ Inactive β Shift finished
π΄ Issues β Beacon offline or no-show detected
Location Monitor
See the cleaning status of every area in your building at a glance.
What's New:
Location-by-location status β Instantly see which areas are cleaned, in progress, or need attention
Visit requirements tracking β Monitor required visits vs. completed (e.g., "1 of 3 required")
Detailed visit history β See exactly who cleaned each location, when, and for how long
Floor-based organization β Locations grouped by floor for easy navigation
One-click basestation swap β Replace offline sensors quickly
Quick Filters:
β Completed β All required visits done
β οΈ Not Visited β Still needs cleaning today
π΄ Issues β Sensor offline or missed cleaning
Works on Mobile Too!
Both Shift Monitor and Location Monitor are fully responsive β manage your operations from your phone or tablet while walking the floor.
How to Access
Log into Mero Control Center
Click Cleaning Performance in the left menu
Select Shift Monitor or Location Monitor (look for the "New" badges!)
Other Improvements in This Release
Calendar View Enhancements
Team selection β You can now select an entire team in the Cleaner Calendar to view all visits from that team at once, instead of checking individual cleaners one by one
Better PDF exports β Calendar exports now include visit length, start time, and end time, with activities properly sorted by time
Scheduled Reports Fix
Fixed an issue where some scheduled reports weren't appearing in "View Scheduled Reports"
Reports now display correctly regardless of building selection
Core Analytics Export
Added location filter when using Split By Location/Floor views
Fixed export functionality for Floor split views
Consumable Alerts
SMS alerts for consumables now include stall number and placement information, making it easier to locate the exact dispenser that needs attention
Questions? Reach out to your Customer Success Manager or contact us through the Get Support button in the platform.
