No traffic sensors
What this means: The Traffic Responsiveness pillar won't appear in your MeroScore
Your score: MeroScore automatically adjusts by removing the Traffic pillar's weight from the calculation. Your score will be based on the remaining pillars only.
Example calculation:
Instead of dividing by all pillar weights (12.5 total)
Your score divides by only the active pillar weights (10.5 without Traffic)
This ensures you're not penalized for equipment you don't have
What you're missing: Insights about whether cleaning timing matches facility usage patterns. You won't see recommendations like "Clean Floor 3 restrooms more frequently during morning rush" or "Reduce afternoon cleanings in low-traffic areas."
No consumables sensors
What this means: The Consumables Management pillar won't appear in your score
Your score: Automatically adjusted to exclude this pillar's weight (1.0)
What you're missing: Alerts when soap or paper towel dispensers are running low, and data about how quickly your team responds to refill needs
Manual alternative: Your cleaning staff should check dispensers as part of their regular rounds, but you won't get automated alerts or performance tracking
No work orders
What this means: The Work Order Performance pillar won't appear in your score
Your score: Automatically adjusted to exclude this pillar's weight (4.0)
What you're missing: Tracking of how quickly maintenance issues are resolved, which issues keep recurring, and overall responsiveness to problems
How to start using work orders: Contact your Mero representative to enable the work order feature. Once activated, this pillar will automatically start appearing in your MeroScore.
Limited or no scope-of-work defined
What this means: If locations don't have cleaning tasks assigned, the Scope-of-Work Coverage metric will fail
Impact: This significantly affects your Platform Usage pillar score, and you won't get accurate completion or frequency tracking
How to fix it:
Go to your Mero dashboard home page
Review each location in your facility
Assign appropriate cleaning tasks to locations without schedules
Set realistic cleaning frequencies based on each area's needs
Target: At least 90% of your locations should have defined cleaning tasks for a passing score
No beacons or basestations
What this means: You can't track individual cleaner performance or precise location-based cleaning data
Impact: Your Platform Usage pillar will show low scores for "Beacons Online" and "Basestations Online"
What you can still track: Building-wide performance, task completion rates, and work orders (if enabled)
What you're missing: Detailed insights about which specific cleaners or teams are performing well or need support
Minimal setup example
Absolute minimum to get a MeroScore:
At least one location with assigned cleaning tasks
Active cleaners performing those tasks
Your Mero platform account
What you'll see: A score based primarily on Scope-of-Work Compliance and Platform Usage pillars. While limited, this still gives you valuable insights into whether cleaning is happening as scheduled.
Growing your MeroScore capabilities
You can add features over time:
Start with: Basic cleaning task scheduling (always available)
Add next: Work order tracking (software feature, no hardware needed)
Enhance with: Traffic sensors in high-priority areas
Complete with: Consumables sensors in critical restrooms
Each addition gives you more detailed insights while your MeroScore continuously adapts to measure what matters most for your current setup.