What is MeroScore?
MeroScore is your facility's overall cleaning performance score, displayed as a simple number from 0 to 100. Think of it like a health checkup for your cleaning program—it answers the question: "Is our cleaning program working effectively?"
Instead of looking at dozens of different metrics, MeroScore combines everything into one easy-to-understand score. A score of 85 means your facility is performing at 85% effectiveness across all measured areas.
What you'll see on your dashboard
When you open MeroScore, you'll find:
Your Overall Score: A large number (0-100) showing your facility's current performance, with an indicator showing whether it's going up or down
Performance Pillars: Up to 5 cards showing different aspects of your cleaning program (like "Scope-of-Work Compliance" or "Work Order Performance"). Each pillar has its own score and shows whether it's improving or declining
30-Day Trend: A graph showing how your score has changed over the past month, helping you see if improvements are working
Why scores change
Your MeroScore updates daily based on real data from your facility:
Cleaning tasks completed vs. scheduled
How quickly your team responds to issues
Whether equipment and sensors are working properly
How well consumables are being refilled (if you have sensors)
Traffic patterns and cleaning timing (if you have traffic sensors)
What makes a good score?
90-100: Excellent - Your cleaning program is running smoothly
80-89: Good - Minor improvements needed in some areas
70-79: Fair - Several areas need attention
Below 70: Needs improvement - Significant issues affecting performance
Remember: Even excellent facilities rarely maintain a perfect 100. The goal is consistent improvement and quickly addressing any dips in performance.