This guide covers the advanced customization and management features of Mero Live Clean. We recommend reading our Quick Start Guide first if you haven't created a display yet.
This article covers the advanced configuration options and management features available in Mero Live Clean. Once you've created your first display, use these settings to customize the experience for your tenants and streamline your operations.
Here's a detailed breakdown of each setting to help you tailor your displays perfectly.
Basic Information
Display Title, Status, and Location: The core information for your display.
Brand Name & Logo: Enter a tenant's or company's name (e.g., "Mero"). The system will automatically search for and apply the corresponding logo, adding a professional touch to the display. You can also upload a custom logo file.
Title Display Format (New!)
Control how location titles appear on your Live Clean displays and stickers with three format options:
Use Display Name — Uses the custom display name you enter in the configuration (e.g., "Executive Washroom")
Use Building, Floor, Location — The default format showing full context (e.g., "Toronto HQ - Floor 5 - Men's Washroom")
Use Floor and Location — A shortened format for cleaner displays (e.g., "Floor 5 - Men's Washroom")
This setting affects how titles appear on both the live display screen and any QR code stickers you generate.
Linked Washrooms
What it does: This powerful feature lets you connect multiple washroom locations to a single display.
Best Practice: Use this when a tenant occupies multiple floors or has several washrooms in their space. Someone viewing the display for one washroom can easily toggle to see the status of the other linked washrooms, providing a complete overview of all available facilities.
Data Mapping: Visit Filtering
This setting controls which cleaning events will update the display's "Last Serviced" time.
Automatic (Recommended): The display updates whenever any staff member with a Mero beacon performs a cleaning visit in that location. This is the simplest and most common setup.
Specific Cleaners/Team: This allows you to select only certain staff members whose visits will trigger an update.
Best Practice: This is useful if you want to distinguish between different cleaning teams. For example, you can set the public display to only show updates from your "Day Staff" and ignore cleanings performed by the "Night Staff."
Data Mapping: People Counter
What it does: If you use Mero's traffic sensors, you can toggle this feature ON to show how many people have visited the washroom since its last cleaning.
Setup: Simply select the traffic sensor(s) that correspond to the washroom's entrance. This adds another layer of transparency for tenants.
Status Thresholds
This feature changes the color of the status indicator on the display (Green, Yellow, Red) based on rules you set. Think of it like a traffic light for cleanliness.
You can override the default settings for:
Last Cleaned (Time): Set time-based thresholds.
Example: Show Green if cleaned within the last 60 minutes, Yellow if between 61-90 minutes, and Red if it has been over 90 minutes.
Traffic Count: Set visitor-based thresholds.
Example: Show Green if under 50 visitors, Yellow if between 51-75 visitors, and Red if over 75 people have visited since the last clean.
Controlling Visit Display at the Building Level
In addition to the display-level visit filtering above, you can now control which types of cleaning visits appear on all Live Clean displays within a building. This setting helps ensure your displays show the most relevant cleaning activity.
Where to Find This Setting
This is configured at the building level, not on individual displays:
Navigate to Settings > Buildings tab in your Mero dashboard.
Click to open the building where your Live Clean displays are located.
Scroll down to the Live Clean Settings section.
Under Live Clean Visit Filter, you'll see two options:
The Two Filter Options
All visits (Default)
Shows every cleaning log entry on your displays
Includes all cleaning activity: scheduled tasks, quick check-ins, and ad-hoc cleanings
Provides the most comprehensive view of cleaning activity
Team tasks only
Shows only visits associated with structured team tasks from your cleaning schedule
Filters out quick check-ins or brief entries that aren't full cleaning sessions
Helps prevent inflated visit counts on your displays
Now updates in real-time! Team task completions appear on Live Clean displays immediately, so tenants see accurate, up-to-the-minute cleaning status.
When to Use Each Option
Choose "All visits" if:
You want complete transparency showing every time a cleaner entered the space
Your cleaning logs accurately represent meaningful cleaning activities
All visits logged in Mero represent actual cleaning work you want tenants to see
Choose "Team tasks only" if:
Your cleaners make quick check-ins for logging purposes that aren't full cleanings
You're seeing unrealistic visit counts on displays (e.g., 12-15 visits shown when only 2-3 full cleanings actually occurred)
You want displays to show only scheduled, structured cleaning activities from your scope of work
Important Notes About Building-Level Filtering
This setting applies to all Live Clean displays within that building—you cannot set it differently for individual displays
It works in combination with the display-level "Data Mapping: Visit Filtering" setting described above
Changes take effect immediately on all displays for that building
This setting only affects Live Clean displays—it does not change your cleaning validation data, reports, or analytics
If you don't see the Live Clean Settings section, Live Clean may not be enabled for your organization
How Building-Level and Display-Level Filters Work Together
The two filtering systems work in layers:
First: The building-level filter determines which visits are eligible to appear (All visits vs. Team tasks only)
Then: The display-level "Data Mapping: Visit Filtering" further refines which visits update that specific display (Automatic vs. Specific Cleaners/Team)
Example: If you set the building to "Team tasks only" and a display to "Specific Cleaners/Team," the display will only show team task visits performed by the specific cleaners you've selected.
Managing Your Displays
The main Live Clean page is your command center for all displays.
The List View: At a glance, you can see the Building, Floor, Location, Display Name (New!), current Display Status, and live Traffic count for every display.
Actions:
View (
👁️): Preview the live display.Copy Link (
🔗): Get the URL to share or embed.Generate QR Code (
📱): Create a downloadable QR code for physical signs.Modify Settings (
⚙️): Return to the configuration page for that display.
Export to CSV (New!)
Need to create custom stickers or maintain your own records? Use the new CSV export feature:
Click the Export Report (CSV) button at the top right of the Live Clean page (next to "New Live Clean Display")
A CSV file will download containing all your displays with the following information:
Building
Floor
Location
Display Name
Display Status (Active/Inactive)
QR Code URL
This is perfect for bulk printing custom stickers or integrating Live Clean data with other systems.
Time-Saving Tip: Duplicating a Display
Setting up displays for many similar locations?
Open the settings for an existing display by clicking the gear icon (
⚙️).Click the copy icon (
❏) in the top-right corner of the settings window.A new display is created with all the same settings. Just give it a new title, assign it to a new location, and save!
Note: When you duplicate a display, it will inherit the building-level visit filter settings from whichever building you assign it to.
QR Code Stickers
When you generate a QR code sticker, the design has been updated for a cleaner, more professional look:
Customer logos now display without any border for a seamless appearance
"Powered by Mero" text at the bottom is now bold for better visibility
The title on the sticker follows your selected Title Display Format setting