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Navigating the Platform

A quick tour of the main sections of the Mero Control Center to help you find your way around.

Updated over a month ago

Now that you're logged in, let's take a look at the key areas of the platform. The main navigation menu is always available on the left-hand side of your screen.

Home: Your Operations Hub

This is the first screen you'll see when you log in. It's your central hub for daily operations.

  • Notifications: A real-time feed of all alerts generated by the system, from missed shifts to device issues.

  • Work Orders: A dashboard to view, create, and manage all open work orders. (Note: This feature may need to be enabled for your account).

Cleaning Performance

This section contains several dashboards dedicated to analyzing cleaning activity.

  • Calendar View: A visual calendar showing scheduled shifts, alerts, and cleaning visits.

  • Cleaner View: A detailed log of individual cleaner activity, showing where they've been and for how long.

  • Shift View: A report focused on Scope of Work (SoW) completion for each shift.

Location Summary

Dive into data for specific areas within your buildings. Here you can see metrics like average visit times, total visits, and traffic counts for each location.

Core Analytics & Analytics Studio

These powerful tools are for deep data analysis.

  • Core Analytics: Build custom charts and tables to explore trends in cleaning, footfall, and more.

  • Analytics Studio (Add-on): Create fully customized dashboards and reports for your organization.

Settings

Located at the bottom of the left-hand menu, this is where administrators configure the platform. Here you can manage:

  • Users, Cleaners, and Devices

  • Buildings, Campuses, and Locations

  • Shifts and Scope of Work

  • Organization-wide settings and Billing

Get Support

Need help? Click the Get Support icon at the very bottom of the menu to open a chat with our support team.

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