Beacons are essential for monitoring cleaner activities in the Mero system. Ensuring that cleaners carry their beacons and knowing how to replace them when necessary is crucial for maintaining accurate monitoring and efficient operations.
Setting Up Notifications
Setting up notifications helps you stay informed about the status of beacons, enabling prompt action when a beacon goes offline or is not detected.
Enable Notifications
Go to Account Settings:
Click on the circle in the top right-hand corner of the Mero Control Center.
Select "Account Settings" from the dropdown menu.
Configure Notifications:
Click on the "Notifications" tab.
Choose the delivery method for your notifications (push notification, email, etc.).
Enable "Inactive Cleaners" to receive notifications when a cleaner's beacon is not detected during their shift.
Click "Save Changes" when you're done.
Checking Beacon Status
Regularly checking the status of beacons ensures that you can quickly identify and address any issues, maintaining accurate tracking of cleaner activities.
Beacon Status Overview
If you are on a mobile device, you may need to hit the "3 Lines" first.
Go to the settings pane on the bottom of the screen
Then click on "Cleaners" to see the cleaners list
You'll see a list of all your cleaners along with the status of their beacons, shift details, building assignments, and the last time they were seen.
A beacon is considered online if it is actively sending information to the Mero platform. If the cleaner should be on shift but the Beacon is shown as "Not Found", then the Beacon might need to be replaced.
Replacing a Beacon
Replacing a beacon minimizes downtime and ensures that tracking continues seamlessly.
Replace the Beacon
Keep the old beacon and send it back to Mero for refurbishment.
Contact Mero support for guidance on the replacement process.
Edit or Change a Beacon
If you are on a mobile device, you may need to hit the "3 Lines" first.
Go to the settings pane on the bottom of the screen
Then hit cleaners on the top of the screen
Click on the pencil icon next to the cleaner whose beacon you want to change.
Enter the new beacon ID or click the QR code icon to scan the beacon using your computer or mobile phone camera.
Hit "Save Edit" to save your changes.
To activate a new beacon, pull the yellow or white tab. The beacon should flash blue multiple times to indicate it is online.